Fabulous trip planning and customer service!
Kristin was great with planning our flight and hotel to London and France. She listened to our wants and needs and met them!
During our trip our flight was delayed going to London, which caused us to miss our connecting flight. She rebooked us so that we arrived within a couple hours of our original time.
Our return flight out of Paris was delayed 3 hours and she worked to find another flight if we miss our connection even though she was in a totally different time zone! Thanks for working your magic with our flights!
By
Kathy
from
Port Clinton/OH
Traveled to
London | England | Europe
I would recommend this agent to my family and friends
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Kristin was very helpful and understanding travel agent I ever worked with, and her prices are very reasonable.
By
Amr
from
Florida
Traveled to
Orlando | Florida | USA
I would recommend this agent to my family and friends
Kristin Penfound responded:
It was a pleasure to work with both you and your wife. I know this will be a memorable vacation.
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I reached out to Kristen for a last minute trip for my husband’s company. She was able to book our flights, car rental, and Disney World trip in just a couple of days. She made sure that the timing of the flights were most convenient for our family with 3 kids. She is thorough and quick. Definitely plan on keeping Kristen in my contact list for future vacations.
By
Nans
from
San Jacinto, Ca
Traveled to
Orlando | Florida | USA
I would recommend this agent to my family and friends
Kristin Penfound responded:
Thank you Nancy. It was such a pleasure working with you and I can't wait to hear all about your trip to Disney World!
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Family Vaction to Costa Rica
Kristen was so helpful with helping us plan our Costa Rica vacation, listened to what we wanted to experience on our trip, and found us some beautiful properties to stay in as well as fun excursions!
By
KRobinson
from
SanDiego
Traveled to
Costa Rica ~ Central America
I would recommend this agent to my family and friends
Kristin Penfound responded:
Kathy, Thank you so much for being one of my first customers and making planning for you and your family such a great experience. Casa Latte is saved in my must-visit properties!
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Kristin has been so helpful and made planning this trip a breeze!
By
Ann
from
Brady, Nebraska
Traveled to
London ~ England ~ Europe
I would recommend this agent to my family and friends
Kristin Penfound responded:
I so enjoyed working with you and your mom. I can't wait to hear about the adventures that 3 generations of women will have and the memories you will make on this trip
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